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Store Maintenance & Support Service

Keep your Shopify store running smoothly with our comprehensive maintenance and support service. We handle everything from updates to optimization so you can focus on growing your business.

What You Will Get

We provide comprehensive store maintenance and support services that keep your Shopify store secure, updated, and optimized for peak performance.

Regular Updates

Theme, app, and platform updates to keep your store secure

Performance Monitoring

Continuous monitoring and optimization for speed and efficiency

Priority Support

24/7 support for any issues or questions about your store

Service Packages

Choose the perfect maintenance package for your store

Basic

$99 / month
  • Monthly theme & app updates (up to 1 app)
  • Basic security monitoring
  • Email support (48h response)
  • Product Upload: 10 / month
  • Blog Post Upload: 2 / month
  • Small Fixes: 5 tasks
  • Monthly performance report
Select Basic

Premium

$399 / month

Includes Everything in Standard +

  • Weekly comprehensive maintenance
  • 24/7 priority support (phone/email/chat)
  • Proactive security & performance audits
  • Product Upload: 50 / month
  • Blog Post Upload: 8 / month
  • Small Fixes: 20 tasks
  • App integration: up to 5 apps
  • Homepage & product page updates
  • Weekly performance report
Select Premium

Payment Process

Our transparent payment structure ensures you get the support you need with flexible options

No Long-Term Contracts

Month-to-month flexibility! We believe in earning your business every month. Cancel anytime with 30 days notice. Your initial consultation is completely FREE to help you choose the right plan.

Free Consultation

FREE
  • Store health assessment
  • Maintenance needs analysis
  • No obligation to purchase
When: Before signing up for any plan

Monthly Payment

100%
  • Pay monthly for ongoing support
  • No long-term contracts
  • Cancel anytime with 30 days notice
When: Monthly for continued service

Annual Discount

20% OFF
  • Pay annually and save 20%
  • Same month-to-month flexibility
  • Pro-rata refund if you cancel
When: Optional annual billing

Why Our Payment Model Works

We believe in earning your business every month with exceptional service. Our flexible payment options ensure you get the support you need without being locked into long-term contracts. Start with a FREE consultation!

How Our Maintenance Works

Our comprehensive maintenance process keeps your store running smoothly

Free Consultation

Assess your store's maintenance needs

No payment required

1
2

Onboarding

Set up monitoring & initial optimization

First month begins

Regular Maintenance

Updates, monitoring & optimization

Ongoing monthly service

3
4

Support & Assistance

Help with any issues or questions

Priority support available

Monthly Review

Performance reports & recommendations

Continuous improvement

5

What Our Clients Say

Don't just take our word for it - hear from store owners who benefit from our maintenance service

JD

Jessica Davis

Premium Package

★★★★★

"The maintenance service has been a game-changer for our business. Before, I was constantly worried about updates, security, and performance. Now, Sofeby handles everything seamlessly. Their 24/7 support has saved us countless times. Worth every penny!"

MC

Michael Chen

Standard Package

★★★★★

"I used to spend hours every week updating my store and fixing issues. Since signing up for the Standard maintenance package, I've saved over 10 hours per week. The team is proactive and catches issues before they become problems. My store has never run better!"

SL

Sarah Lewis

Basic Package

★★★★★

"As a small business owner, I couldn't afford a full-time developer. The Basic maintenance package gives me peace of mind knowing my store is always updated and secure. The monthly reports help me understand how my store is performing. Excellent value for money!"

4.9/5 Average Rating

Based on 142+ client reviews

Let's Work Together

Have a project in mind? We'd love to hear about it. Take a moment to tell us about your needs.

LIMITED TIME OFFER

Start with a FREE Consultation

No obligation, no payment required. Let's assess your store's maintenance needs and recommend the perfect plan!

Schedule Free Consultation
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Ready for Peace of Mind?

Join hundreds of store owners who sleep better knowing their Shopify store is in expert hands. Start with a FREE consultation!

Schedule Your FREE Consultation Now!

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