What You Will Get
We provide comprehensive store maintenance and support services that keep your Shopify store secure, updated, and optimized for peak performance.
Regular Updates
Theme, app, and platform updates to keep your store secure
Performance Monitoring
Continuous monitoring and optimization for speed and efficiency
Priority Support
24/7 support for any issues or questions about your store
Service Packages
Choose the perfect maintenance package for your store
Basic
- ✓ Monthly theme & app updates (up to 1 app)
- ✓ Basic security monitoring
- ✓ Email support (48h response)
- ✓ Product Upload: 10 / month
- ✓ Blog Post Upload: 2 / month
- ✓ Small Fixes: 5 tasks
- ✓ Monthly performance report
Standard
Includes Everything in Basic +
- ✓ Bi-weekly updates & optimizations
- ✓ Advanced security monitoring
- ✓ Priority email/chat support (24h response)
- ✓ Product Upload: 20 / month
- ✓ Blog Post Upload: 4 / month
- ✓ Small Fixes: 10 tasks
- ✓ App integration: up to 3 apps
Premium
Includes Everything in Standard +
- ✓ Weekly comprehensive maintenance
- ✓ 24/7 priority support (phone/email/chat)
- ✓ Proactive security & performance audits
- ✓ Product Upload: 50 / month
- ✓ Blog Post Upload: 8 / month
- ✓ Small Fixes: 20 tasks
- ✓ App integration: up to 5 apps
- ✓ Homepage & product page updates
- ✓ Weekly performance report
Payment Process
Our transparent payment structure ensures you get the support you need with flexible options
No Long-Term Contracts
Month-to-month flexibility! We believe in earning your business every month. Cancel anytime with 30 days notice. Your initial consultation is completely FREE to help you choose the right plan.
Free Consultation
- ✓ Store health assessment
- ✓ Maintenance needs analysis
- ✓ No obligation to purchase
Monthly Payment
- ✓ Pay monthly for ongoing support
- ✓ No long-term contracts
- ✓ Cancel anytime with 30 days notice
Annual Discount
- ✓ Pay annually and save 20%
- ✓ Same month-to-month flexibility
- ✓ Pro-rata refund if you cancel
Why Our Payment Model Works
We believe in earning your business every month with exceptional service. Our flexible payment options ensure you get the support you need without being locked into long-term contracts. Start with a FREE consultation!
How Our Maintenance Works
Our comprehensive maintenance process keeps your store running smoothly
Free Consultation
Assess your store's maintenance needs
No payment required
Onboarding
Set up monitoring & initial optimization
First month begins
Regular Maintenance
Updates, monitoring & optimization
Ongoing monthly service
Support & Assistance
Help with any issues or questions
Priority support available
Monthly Review
Performance reports & recommendations
Continuous improvement
What Our Clients Say
Don't just take our word for it - hear from store owners who benefit from our maintenance service
Jessica Davis
Premium Package
"The maintenance service has been a game-changer for our business. Before, I was constantly worried about updates, security, and performance. Now, Sofeby handles everything seamlessly. Their 24/7 support has saved us countless times. Worth every penny!"
Michael Chen
Standard Package
"I used to spend hours every week updating my store and fixing issues. Since signing up for the Standard maintenance package, I've saved over 10 hours per week. The team is proactive and catches issues before they become problems. My store has never run better!"
Sarah Lewis
Basic Package
"As a small business owner, I couldn't afford a full-time developer. The Basic maintenance package gives me peace of mind knowing my store is always updated and secure. The monthly reports help me understand how my store is performing. Excellent value for money!"
Based on 142+ client reviews
Let's Work Together
Have a project in mind? We'd love to hear about it. Take a moment to tell us about your needs.
Start with a FREE Consultation
No obligation, no payment required. Let's assess your store's maintenance needs and recommend the perfect plan!
Schedule Free ConsultationOr contact me directly:
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